- The YouTube content must be created, attached, saved etc using a valid iss.k12.nc.us account so that students and teachers can view it
- If you have logged into Google or YouTube using a personal account, you must log out of those personal accounts, reset your browser and then ONLY log in with your iss.k12.nc.us account to ensure you can access the content.
- Be sure that you have also logged into zscaler.
This should resolve your issues. If it does not, then please submit a work order.