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Repair - Jeremy Quick, PE Teacher, ADR, Asset #FAC-EC-20
IPAD-D2018-4154 reimage
Damage- CJ Ferguson, 12321705, grade 8, STU-D2018-52362, trackpad does not work
I-SS Damaged/Lost/Stolen Laptop Process
Gmail
How To: Fix Gmail or Google "Your Connection is not Private" message
Hardware
Laptop Repair Procedure
How To: Troubleshoot Macbook Power, Chargers, Brick or Cord problems
How To: Troubleshoot the Trackpad on a Macbook
Macbook Air Fan Running Loud or Fast
Help Desk
How To: Add a Printer to your MacBook Air
How To: Install Software from FileWave Kiosk
How To: Submit A Technology Work Order - Staff
How to: Fix "Your Connection is not Private" Message on Windows Desktop not joined to AD
How To: Uninstall/Reinstall Smart Software on your MacBook
More...
Internet browser
How To: Fix Content and videos not loading in Softchalk
How To: Fix Silverlight or plugin not loading in Chrome
Mac Laptop Request
How To: Request a MacBook for a New Student
Mac Laptop Return
How To: Return a MacBook from a Student - Withdrawl/Early Graduates
MacBook
How To: Set or adjust your built-in microphone on your MacBook
Network
How To: Request to Block a Webpage or Website
How To: Request to Unblock a Webpage or Website
Other
Login Difficulty/Error Messages NCEdCloud and PowerSchool
Other
How To: Fix Canvas Content not Displaying Properly
I-SS Student Software Approval Process
I-SS Code of Ethics
I-SS Web Page Development Policy
I-SS Staff AUP Form
More...
Other Device
Laptop/iPad charging carts
SmartBoard
Smart Board Lights
How To: Orient or Calibrate Your SmartBoard
How To: Fix SmartBoard Randomly loses interactivity
How To: Troubleshoot Mouse/Pointer on SmartBoard
How To: Fix USB Interactive or Touch on SmartBoard
More...
Software
How To: Fix YouTube Error - Video is restricted
Software
How To: Upload mp4 videos to Blendspace
How To: Open Gradebook after a Powerschool Update
How To: Uninstall a MacBook App
Prohibited Software
How To: Change the Language for Spell Check in Pages
Tech
How To: Do a PRAM Reset on MacBook Air
Update/Repair
Google Chrome startup is extremely slow and causes the mouse to flicker.
Workorders
How to Submit A Workorder
Submit a Ticket
Check Existing Ticket
Start Live Chat
Live Chat Offline
Contact us
support@iss.k12.nc.us
(704) 761-8501
Links
ISS Knowledge Base