Login Difficulty/Error Messages NCEdCloud and PowerSchool


NCEdCloud was created as a secure single sign-on platform account. This platform is to provide a place to access commonly visited websites used by teachers and students. Students and teachers will not have to remember multiple usernames and passwords and will not have to bookmark sites to locate them.

Secure - The NCEdCloud or PowerSchool should not be bookmarked and passwords should not be saved or remembered. This may cause problems even if it allowed a previous login.

Suggestions: * Clear all bookmarks and saved passwords related to NCEdCloud and PowerSchool. (Directions to clear saved web information can be found below.) * Use a separate browser for email and other webpage tabs you would like to leave open. *Try using an Incognito Window. Incognito should not recognize previous webpage visits or passwords.

If you experience login errors, please do the following and try logging in again:

* Chrome – Clear Browser Settings (Passwords and Bookmarks)

  1. Open Google Chrome and the settings page. 
  2. Scroll down the page and Select Show Advanced Settings 
  3. Scroll down to Passwords and Forms and Select Manage Passwords Removing the Checkmark from the box will turn this feature off or just Click Nope if offers to Save the NCEdCloud Password.
  4. Review the list of saved passwords, mouse over and delete (click the x) those that contain any url address related to NCEdCloud or PowerSchool. If there are no urls in the list, then none have been saved. 
  5. Click Done
  6. Clearing Bookmarks – Open settings & Select Bookmarks 
  7. Right Click the bookmark to be removed and then select Delete 
  8. Close and Restart

* Mozilla Firefox – Clear Browser Settings (Passwords and Bookmarks)

  1. Open Mozilla Firefox and the settings/options page. 
  2. Select Security 
  3. Click Saved Passwords
    • Removing the Checkmark from the box will turn this feature off or just click Never Remember Password for This Site if offers to Save the NCEdCloud Password. 
  4. Review the list of saved passwords, select and remove those that contain any url address related to NCEdCloud or PowerSchool. If there are no urls in the list, then none have been saved. 
  5. Click Close
  6. Clearing Bookmarks – Select Bookmarks Icon 
  7. Locate the bookmark to be removed. 
  8. Right Click the bookmark to be removed and then select Delete 
  9. Close and Restart

* Internet Explorer – Clear Browser Settings (Passwords and Bookmarks)

  1. Open Internet Explorer and the settings/options page. 
  2. Locate Browsing History section 
  3. Click the Delete Button 
  4. Review the list of Browsing History deletion options, verify that the boxes for Temporary Internet files and Passwords have checkmarks. * The other selections are your choice. 
  5. Click Delete 
  6. The NCEdCloud and PowerSchool logins SHOULD NOT BE SAVED. If Explorer offers to store the password, Click Not for this site. This message usually appears at the bottom of the website’s window.
  7. Clearing Bookmarks – Select Bookmarks Icon 
  8. Click the Favorites Tab 
  9. Locate and Right Click the Bookmark to be removed 
  10. Select Delete
  11. Close and restart
* Safari (Clear History)

  1. Open Safari
  2. Click Safari  and go to Clear History
  3. Select Clear All History from the selection box
  4. Click Clear History
  5. Close and then Restart

 I found this article helpful. (0)