How To: Clear Security Pop-Up messages on MacBook

If you have Pop-up Security Messages from Safari or other sources, it is not something that can be stopped by a pop-up blocker.  What has happened is you have navigated to a site on the web or previously downloaded software that you access using an internet or personal email account.  To clear these message, try the following:

To clear a specific App Message, do the following:
  1. Look in the text of the error message and google the app name that appears to find out what is trying to use it
  2. You can usually find the offending app in the following folder:  'c:\users\%USERNAME%\appdata\local\appname\' folder.
  3. Remove that app and folder
If the error message still pops ups, try the following:

Clear Safari
  1. Open Safari
  2. In Safari Menu, Go to "Safari Preferences"
  3. In the Window that opens, Click on the Extensions Tab
  4. Clear all Extensions
  5. Click "Safari" in Menu
  6. Select "Reset Safari"
  7. Check All Boxes
  8. Click "Reset"
  9. Click "Safari"
  10. Click "Quit Safari"
Clear internet accounts:
  1. Click on the Apple in your top menu
  2. Click on "System Preferences"
  3. Click on "internet Accounts" (the @ sign icon)
  4. If you have accounts listed in the left window, click on each account to highlight
  5. Click on the "-" symbol in the lower left
  6. If pop-ups open asking if you want to delete items, select delete for all
  7. Close System Preferences
Final Step for any of the above:
  1. Click Apple in top menu
  2. Select Log Out
  3. Restart MacBook

Your Messages should be cleared.  If they are not, enter in a Help Ticket and take your MacBook to the Help Desk.  Depending on what you were previously running on your MacBook, your profile may need to be reset or your device may need to be re-imaged to remove the offending software.  Save your classwork to Google Drive or it will be erased in the reset/re-image process.

  1. Chyna
    29 March, 2016

    Tip top stfuf. I'll expect more now.