How To: Return a MacBook from a Student - Withdrawl/Early Graduates

Returning a MacBooks for a Withdrawn or Graduating student
*Note:  All MacBooks moving from one location to another must be documented in a work order
  1. Open a Work order 
  2. Use the Class - Mac Laptop Return
  3. In the Subject enter the following information:
    1. School Abbreviation
    2. Type in "Student Macbook Return"
    3. Enter the student information into the details section
    4. You may enter multiple returns in one work order
  4. Submit the work order
  5. The Technician will collect the MacBooks and deliver them to the deployment team to be reset 
  6. The Technician will transfer the work order to the deployment team
  7. The deployment team will close the work order

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