*Note: All MacBooks moving from one location to another must be documented in a work order
- Open a Work order
- Use the Class - Mac Laptop Return
- In the Subject enter the following information:
- School Abbreviation
- Type in "Student Macbook Return"
- Enter the student information into the details section
- You may enter multiple returns in one work order
- Submit the work order
- The Technician will collect the MacBooks and deliver them to the deployment team to be reset
- The Technician will transfer the work order to the deployment team
- The deployment team will close the work order