How To: Keys Don't Work on built-in MacBook Air Keyboard

  1. Connect your computer to an AC outlet to recharge the battery.
  2. Check to make sure you can connect to wireless
  3. Check for any unauthorized software - Torrents, Steam, etc. - can cause this problem if these programs are not exited properly and the computer properly shut down.
  4. Test with a USB Keyboard to see if keystrokes are recognized.
  5. Take to Help Desk for Repair