How to: Get older printers to work with Windows 10

If, once you are on Windows 10, you find your printer quits working or works intermittently after having it installed through the Windows 10 printer controls menu you will need to try the

1. Install the printer manually

You’ll need to install the printer manually and you’ll need the appropriate driver for this. Here are some links to driver download pages for most common makes of printer:

Be sure when you get to the step in the Windows 10 printer controls menu installation to select the driver, you select one that can handle Universal PCL6 printing.

You can ususally find success by installing the printer manually, but if that fails, continue to the next steps.

2. Try the Windows 8 driver

Not all manufacturers will offer a Windows 10 driver for a particular printer, either because they don’t have one yet or because they’ve dropped support for it in this new version of Windows. In either case, try the Windows 8 driver instead — you should find it at the same links give in above.

3. Is it a USB Connection or Wireless?

You might make sure the "Print Spooler" is running... You can find it in Control Panel... Administrative Tools... Services.

Also make sure "Enable Bidirectional Support" is checked...

Go to Devices and Printers and select "Printer Properties" and then the "PORTS" tab... The check box is near the bottom.

You may have to unhook the printer, "REMOVE" the printer in Devices and Printers, turn off the Print Spooler, and then uninstall the software\drivers...

Reboot the computer, again turn off the Print Spooler, reinstall the printer as tough it's the first time, without connecting it until instructed by the installer...

4. Install non-compatible printer drivers on Windows 10

  1. Right-click on the driver file.
  2. Click on Troubleshoot compatibility.


  3. Click on Troubleshoot program.
  4. Check the box that says The program worked in earlier versions of Windows but won't install or run now.


  5. Click on Next.
  6. Click on Windows 7.


  7. Click on Next.
  8. Click on Test the program.


Windows 10 might ask you for permission to install. Allow the driver manufacturer to make changes to your PC. The driver will now install and your printer will be ready for use following installation.

If the installation doesn't begin and you encounter an error, make sure your printer is connected to your computer.

If none of these steps work, the printer will need to be retired/replaced.