How To: Fix Gmail or Google "Your Connection is not Private" message

This error is due to a zscaler certificate update needed.  Do the following:

  1. Go to - and download the zscaler certificate -
  2. Once the  ZscalerRootCertificate-2048-SHA256  file has downloaded to your macbook, double click it and it will install
  3. Type in your macbook password when requested
  4. Go back to google or safari and your gmail should load

Students - zscaler certificates will update automatically on your device once you are connected to the school network and see the red Filewave icon.  Please be patient!