How To: Use Zscaler

Zscaler Issue at Home

  1. To log into Zscaler your username is your full student email address:student id number @ student.iss.k12.nc.us and your computer log in password. Logging into Zscaler provides access to wireless internet while off campus.
  2. Make sure you are typing in your information into ZScaler correctly. If you can log into the computer then you can log into ZScaler.
  3. If the ZScaler prompt is not appearing when you use the internet at home, type: https://gateway.zscalerone.net into the URL bar. You can not type just ZScaler.
  4. Go to the Help Desk to test if your ZScaler username and password still do not work.

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