How to: Use Knowledgebase

How to use the Knowlegebase in BigWebApps - Work Order System

  1. Open the  work order system

  2. Click on Knowledgebase from the menu bar

  1. Once open, Simply type in what you are searching for in the search box and click the Search button.

  1. Be very general when typing in your search - use just one or two words - such as Filewave, or computer damage.

  2. Knowledgebase will return a list of articles that contain that word.